My Reading Gym

Frequently Asked Questions

As with any query you may have, you are welcome to email us on support@myreadinggym.co.za

How do I access My Reading Gym Safari?

MRG login address is: https://mrg.azurewebsites.net

The address must be copied or typed into the address tab of a current browser, such as Chrome, Edge, Firefox, etc. (and not into a search engine like Google or Bing).
Access to sound and YouTube are required.

Once online registration is complete, your reader’s login details will be sent via email.

At what age and at what grade can readers use My Reading Gym Safari?

MRG Safari is for readers of any age with at least a Grade 2 reading ability. For example, a primary school or high school delayed reader could benefit, as could an adult who can only read English at a basic grade-two level.

MRG Safari is not for people who cannot read at all.

The programme’s passages range from early Grade 2 to Grade 8, which is an early adult reading level.
Before signing up, do a quick check to see if the reader will cope with the easiest level before signing up.
Look at the passage extracts below to see how the MRG gradually becomes more complex:

— An extract from an early Grade 2 passage (the easiest level 1):

Yap, Yap, Yap
We have a small dog called Sally. She is worried all the time. Even a small noise makes her panic. What if it is something bad? What if someone is going to hurt me? What if someone is going to hurt my humans? …

— An extract from a later grade 2 (level 2):-

Why do Birds Fly in a V Shape?
This autumn look up into the evening sky. Look about half an hour before sunset. You will probably see a flock of birds flying in a V shape. Those birds are getting ready to migrate. They are going to fly far away. They are leaving before winter arrives. They are going somewhere warmer…

— An Extract from an early adult level – Grade 8 (hardest level):-

Neuroplasticity: The Brain’s Amazing Ability to Adapt
Have you ever learned to play a musical instrument or mastered riding a bike? If so, you have witnessed neuroplasticity in action. Neuroplasticity, or brain plasticity, refers to the brain’s incredible capacity to change and adapt as you learn and grow…

Who can be a Reading Partner or Mentor, what skills are required, and why is a reading partner needed?

A reading partner or mentor is a parent, older sibling, teacher, therapist, volunteer or older peer at school who is patient and has much stronger reading skills than the reader.

The program requires a reading partner to sit with the reader, to fill out the questionnaire, administer the levelling assessment and work through the programme with the reader.

Choose from our three levels of training for reading partners:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a license:
    https://www.youtube.com/@MyReadingGym
  2. Email us if you need guidance or if the levelling assessment was too difficult for the reader: support@myreadinggym.co.za
  3. Access an online Reading Tutor if you would prefer an experienced person to explain the program, level your reader and check if the program will work for them. This can be once off or ongoing. The cost is R300 for 45 minutes: support@myreadinggym.co.za
Can there be more than one reading partner or mentor?

Yes. MRG can be used with different Reading Partners or Mentors, who must be patient and have stronger reading skills that the reader.

A therapist might use MRG with the reader in their practice, and the parent might be the Reading Partner at home for extra practice.

Training in the program is very important

Choose from our three levels of training for reading partners:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a license:
    https://www.youtube.com/@MyReadingGym
  2. Email us if you need guidance or if the levelling assessment was too difficult for the reader: support@myreadinggym.co.za
  3. Access an online Reading Tutor if you would prefer an experienced person to explain the program, level your reader and check if the program will work for them. This can be once off or ongoing. The cost is R300 for 45 minutes: support@myreadinggym.co.za
My Child gets upset when I click on their errors. Why does MRG say that ERRORS ARE TREASURES?

In MRG, ‘Errors are Treasures’ because, once they are clicked, MRG saves them for later training. These errors are practiced, so that when the reader repeats the reading text, they are more likely to improve. They even earn points for the 2 words that they select for deeper training.

Explain to readers why we click on their errors.

When a reader makes an error, be aware of your own frustration, anxiety, surprise or the word “No!” Our responses can be subtle, but most readers can sense them!

 It can be surprising if a reader reads a word correctly on one line and then gets it wrong on the next one. Readers do not get words wrong on purpose. There is always a reason. Try to replace that feeling of impatience, worry or the word “NO” with an attitude of “Oh.”

Pause for a second or two before clicking or correcting, because sometimes readers self-correct!

Put the cursor on the word and use prompts such as: “Sound that first letter” or “try again.”

Never let the reader struggle on a word for more than a second or two! Just gently correct the word and click on it.

Remember that the point of reading is to COMPREHEND the content. Press PAUSE whenever necessary to discuss the meaning of the text.

If your reader has a strong reaction to errors, you can choose not to click on errors as they read. Just help them.  Once they have completed the text, press PAUSE (not stop). Let the reader decide on a few errors to select. Then press RESUME and quickly click on these errors and then press STOP. Remind them that they will get points for working on these words.

I am an EDUCATOR and want to use MRG in my organisation / at my school. I have questions.

How does MRG work, and how do I access training?

Training is needed to ensure that MRG is used to its full potential. Here are some ways to access this:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a licence:https://www.youtube.com/@MyReadingGym
  2. Email us at support@myreadinggym.co.za or WhatsApp Elizabeth on 0847017077 if you need school training, educator guidance or ideas on how to set up a Peer Mentorship/Volunteer Programs.

I want parents to register and use MRG independently at home:

MRG is a mentored, online reading intervention, so each reader needs a patient and trained Reading Partner who can treat errors like treasures because readers learn from their errors.

Parents can access training in the following ways:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a license:
    https://www.youtube.com/@MyReadingGym
  2. Email us if the parent needs guidance or if the levelling assessment was too difficult for the reader: support@myreadinggym.co.za
  3. Access an online Reading Tutor if the parent would prefer an experienced person to explain the program, level their reader and check if the program will work for them. This can be once off or on-going: The cost is R300 for 45 minutes: support@myreadinggym.co.za

 

I want to register my institution and use MRG at school:

  1. Register your institution for any number of readers. (bulk pricing discounts on home page)
  2. You will receive an admin code and a free admin/supervisor account to play with. (These may not be used for a reader).
    Click here for instructions on registering an institution where the Institution Pays:
    Click here for instructions on registering an intuition where the Parent Pays.
  3. If you want to set up a free training session email us on: support@myreadinggym.co.za
I am a PARENT/ GUARDIAN. How do I register my reader for MRG?

My child’s school/therapist wants me to register online and do MRG at home with my child

Simply log onto https://mrg.azurewebsites.net/

Choose from our three levels of training for parents:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a license
  2. Email us if you need guidance or if the levelling assessment was too difficult for the reader: support@myreadinggym.co.za
  3. Access an online Reading Tutor if you would prefer an experienced person to explain the program, level your reader and check if the program will work for them. This can be once off or ongoing: The cost is R300 for 45 minutes: support@myreadinggym.co.za

My child’s school wants me to sign up and pay so the school can access MRG for one-on-one sessions during school:

Click here for instructions on registering and paying for your child to be part of an institution.

What hardware and software are needed?

My Reading Gym Safari can be accessed online via a desktop computer, laptop, tablet or iPad (smartphone screens are too small). Make sure you have access to sound and YouTube.

How will I know when my account(s) have expired and when I need to re-register?

For individual users, or institution subscriptions where the parent pays, you can see the expiry date at the bottom of the MRG menu.

Two weeks before your subscription expires, we will send you an email requesting that you renew it. We recommend that you renew before your account expires. If you miss this, you will get the message: “Your account has expired” and you can then renew.

  1. Individual renewal: https://mrg.azurewebsites.net/
    Parent / guardian renews online. Login with reader’s username and password, then click RENEW. (Do NOT register a new account!).
  1. Reader is part of an institution:
    Parent renews their reader’s account and pays so their reader can continue to read at school. Try to renew before the account expires so that your reader is not disappointed at school by the message: ‘Your account has expired.”

 

Click here for how to renew you reader’s account that is part of an institution.

I got the message: "Your account has been deactivated." What must I do?

If the reader is part of an institution, and the reader has not read for 3 or more months, the system will automatically de-activate them. Contact the Admin of the institution to re-active the account, or email: support@myreadinggym.co.za.

Once re-activated, all the reader’s information is saved and they will be able to continue from their last reading session.

What can I do if my videos or sound are not working?

Try a different browser like Firefox or Chrome.
Make sure you have the
updated version of the browser installed.

Are your speakers plugged in?
Do you
have the correct URL address which is https://mrg.azurewebsites.net/

What training does a reading partner or mentor need, and is this provided?

Remember to Treat Errors as Treasures because readers learn from their mistakes. Choose from our three levels of training for reading partners:

  1. There are Seven Free Teaching Videos for the reading partner, in MRG. They can also be watched on YouTube before purchasing a license:
    https://www.youtube.com/@MyReadingGym

    For best results, all videos should be watched, but it is essential that the following videos are watched:
    • My Reading Gym Safari: Questionnaire (reading partner can fill this out with or without the reader being present)
    • My Reading Gym Safari: Levelling Partner (this will ensure that the reader is set to the correct level)
    • My Reading Gym Safari: Reading Partner: (This will teach you how to treat ERRORS as TREASURES!)
  2. Email us if you need guidance or if the levelling assessment was too difficult for the reader: support@myreadinggym.co.za
  3. Access an online Reading Tutor if you would prefer an experienced person to explain the program, level your reader and check if the program will work for them. This can be once off or ongoing. The cost is R300 for 45 minutes: support@myreadinggym.co.za
How often should I use MRG with my reader, how long should a session be, and how do I check for progress?

For best results use My Reading Gym Safari two to three times per week, for around 20 to 45 minutes per session.

Always do repeated reading. MRG can be used for between 6 months and 3 years, depending on the severity of the reading challenge and availability of a reading partner.

Read between one and two new passages per session.

Go to the menu and select profile which offers a great deal of reader information.

Go to menu and select reports for an up-to-date report on the reader.

MRG should be used for at least six months, after which you can choose to schedule an assessment to check the reader’s progress.

How to schedule an assessment:
Contact: support@myreadinggym.co.za

If you have a supervisor account, watch My Reading Gym Safari: Admin video:   https://www.youtube.com/@MyReadingGym.  Or schedule an assessment in the following way from your supervisor account: Menu /Admin / Readers / Reader Profiles / Edit / Schedule Assessment

Is the information I've provided confidential and secure?

My Reading Gym Safari has put measures in place to protect and prevent unauthorised access, use or disclosure of personal identifiable information. Please see our Privacy Policy.

What is a Supervisor Account and how do I qualify?

Supervisor accounts are for educators like reading teachers or therapists, who monitor the progress of a number of readers. They are linked to an institution.

Supervisor accounts have:

 A free reading account to practice filling in the questionnaire and levelling. (These accounts should not be used for a reader).

Access to all the functions of a normal account.

Additional functions which allow them to:

  • Schedule an assessment
  • Monitor and adjust multiple readers’ progress if necessary.
  • Watch the My Reading Gym Safari: Admin video in the MRG menu or on YouTube: https://www.youtube.com/@MyReadingGym.
How do I know that the MRG content is the right level for my reader and can I see examples before signing up?

MRG passages and questions start at Grade 2 reading level and go through to Grade 8, which is an early adult reading level. There are eight levels altogether. There are enough passages to give challenged readers plenty of practice at each level.  MRG is suitable for anyone with a basic Grade 2 reading ability, whatever their age. However, children younger than 7 are not yet ready to start the programme

You can do a quick check to see if the reader will cope with the easiest level before signing up:

Look at the passage extracts below to see how the MRG gradually becomes more complex:

An extract from an early Grade 2 passage (the easiest level 1):-

Yap, Yap, Yap

We have a small dog called Sally. She is worried all the time. Even a small noise makes her panic. What if it is something bad? What if someone is going to hurt me? What if someone is going to hurt my humans?…

An extract from a later grade 2 (level 2):-

Why do Birds Fly in a V Shape?

This autumn look up into the evening sky. Look about half an hour before sunset. You will probably see a flock of birds flying in a V shape. Those birds are getting ready to migrate. They are going to fly far away. They are leaving before winter arrives. They are going somewhere warmer…

An Extract from an early adult level – Grade 8 (hardest level):-

Neuroplasticity: The Brain’s Amazing Ability to Adapt

Have you ever learned to play a musical instrument or mastered riding a bike? If so, you have witnessed neuroplasticity in action. Neuroplasticity, or brain plasticity, refers to the brain’s incredible capacity to change and adapt as you learn and grow…

The passages are too easy/too difficult for my reader. Can I change the difficulty level of the passages?

MRG will automatically increase the reading level after 15 passages if the reader consistently reads fluently, with good comprehension and accuracy.

If you would like to move the reader up a level before the 15 passages:              

  • Remember that readers grow in confidence when they read at a comfortable level for a good period of time.
  • If you are sure they are ready for a harder level, go to the Menu and select Profile.
  • Select Level and change the level up ONE level at a time.
  • Remember to save the change.


If you would like to move the reader down a level because it seems too difficult:              

  • Go to the Menu and select Profile.
  • Select Level and change the level down ONE level at a time.
  • Remember to save the change.
  • Be warned, that if you change to an easier level, you will lose all the data at the higher levels.
  • If you note that MRG is still too difficult at the first level (level 1), email support@myreadinggym.co.za for advice.
What is the average ‘words per minute’ (reading rate) for each age?

Reading rates depend on many factors, including the reader’s reading abilities, concentration and the background knowledge a child might about the text.

MRG’s aim is to help challenged readers read with good comprehension, regardless of rate. There is no point to reading fast without comprehending the text! From Grade 3 and above, we would aim for above 80 words per minute. Some readers might never attain this, and still be able to comprehend well.

Other readers might read very fast but have poor comprehension. These readers should be encouraged to SLOW DOWN and engage with the content.